FAQ

Creating an Account

Is it free?

Yes! Creating an account is free and easy. It allows you to check out faster, save multiple shipping addresses, track orders and more.

How do I create an account?

Click here to make a new account.

Shipping and Delivery

Where do you ship to?

We ship domestically and internationally to over 40+ countries. If you have additional questions please send us an email here or call 1-408-456-0588.

When is the shipping cut off time?

The shipping cut off time is different depending on the shipping provider chosen. Most orders will leave our warehouse in 24hrs. Please refer here for more information.

How much to do charge for shipping?

Please click here to view shipping rates.  

Are shipping rates the same for every country?

We charge less for Canada. Please refer here for additional information.

Do you provide local pickup?

Yes, we can also accommodate for pickup at our San Jose location. Please give us a call at 1-408-456-0588 to schedule a pickup time.

Returns and Warranty

What is your warranty period?

We offer a premier 90 day warranty.

How do I return a product?

Please fill out our RMA form here